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SMS Policy

Effective July 31, 2026. Text messaging is optional and supports appointment and patient-care communication.

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Consent

SMS consent is optional, must be provided affirmatively, and is not a condition of purchasing veterinary services.

Messages

Messages may include appointment reminders, scheduling updates, refill notices, and patient-care communication. Message frequency varies. Message and data rates may apply.

Opt out and help

Reply STOP to opt out or HELP for assistance. You may also call (210) 640-4001. Carriers are not liable for delayed or undelivered messages.